Frequently Asked Questions
1. What is myutils.me?
myutils.me is a unified tax intelligence platform that lets you track Income Tax Returns (ITR), AIS/TIS summaries, tax deposits, refund statuses, and official documents — all in one place. Whether you're an individual managing your own taxes or a CA overseeing dozens of clients, myutils.me automates the tedious manual lookups on the official income tax portal so you can focus on what matters.
2. How does myutils.me help individual taxpayers?
For individual taxpayers, myutils.me provides a clear, consolidated view of your entire tax history — filed returns, refund status, AIS/TIS breakdowns, and tax deposits — all in one dashboard. No more repeatedly logging into the income tax portal; track your refund progress, download your ITR documents and intimation orders, and instantly see whether your refund has been credited — from anywhere, at any time.
3. How does myutils.me help CAs and tax professionals?
myutils.me is purpose-built for CAs and tax professionals who manage multiple client PANs. You can bulk-import PAN profiles, get a bird's eye view of all client filing statuses and refunds in real time, export structured tax data to CSV/Excel for audits and reconciliation, and download official documents in one click. This eliminates manual portal lookups, reduces compliance overhead, and lets you serve more clients with less effort.
4. How does myutils.me securely fetch my tax data?
When you add a profile to your dashboard, you provide the credentials for the official tax portal. Our secure automated system acts as your authorized agent, logging into the portal on your behalf to fetch, structure, and organize your Income Tax Returns (ITR), historical filings, and demographic data. This completely automates the tedious process of manual downloads.
5. Is my data and password secure with you?
Absolutely. Security is our primary foundation. We encrypt your official portal credentials using enterprise-grade, industry-standard encryption algorithms before storing them in our secure databases. Your credentials are used strictly by our background systems for the sole purpose of fetching your designated data. We never share, sell, or expose your credentials or financial data to third parties.
6. What happens if the official tax portal is down?
Because our platform interacts directly with the official governmental tax portal, our background syncing process relies entirely on their uptime. If the official portal is undergoing maintenance, experiencing heavy load, or is temporarily unresponsive, our automated sync will intelligently pause and attempt to retry fetching your data at a later time.
7. Can I change my registered email address?
Yes, you have full control over your account details. You can update your email address directly from the Settings dashboard. To maintain maximum security and prevent unauthorized account modifications, you will be required to verify the new email address using a secure One-Time Password (OTP) sent directly to your new inbox before the change is finalized.
8. How long does a background sync typically take?
A background sync typically requires anywhere from a few seconds to a couple of minutes to complete. This duration is highly dependent on the current responsiveness of the official tax portal and the volume of historical ITR data associated with your PAN. Once the background process successfully finishes fetching your data, your dashboard will automatically refresh to display the latest information.
9. Can I manage multiple PAN profiles from one account?
Yes! Our platform is built to handle multiple profiles seamlessly. Whether you are managing your personal taxes, your family members' profiles, or operating as a professional managing multiple clients, you can add and track numerous PAN profiles from a single, centralized dashboard.
10. Can I remove a profile if I no longer want to track it?
Yes, you have complete control over your dashboard. If you no longer wish to track a specific PAN or have automated syncing enabled, you can easily delete the profile at any time directly from the dashboard interface. Once deleted, it will be immediately removed from your active account and dashboard.
11. How do I download my data to my computer?
Exporting your data is incredibly simple. From your main dashboard, you can select specific profiles and use the export tools to instantly generate and download beautifully formatted Excel (CSV) reports. This allows you to easily share the structured data with your accountant or keep it for your personal financial records.
12. Can I install this app on my device and use it offline?
Yes! Our application is a Progressive Web App (PWA). You can install it directly onto your device (on iOS Safari, tap the Share button and select Add to Home Screen; on Android or Desktop Chrome, click Install App in Settings).
Once installed, the app launches instantly from your home screen. Any tax profiles or statements you have already opened and synced while online are automatically saved securely on your device. This means you can pull up your returns, AIS/TIS logs, or refund statuses later—even if you are on a flight or have no network connection.
13. Is myutils.me affiliated with the government or the Income Tax Department?
No. myutils.me is an independent, third-party software service. We are not affiliated with, endorsed by, or associated with the Government of India, the Income Tax Department, the e-Filing Portal, or any other government agency. We are not an official government website. We simply fetch and organize the tax data available on the official income tax portal, using the credentials and details you voluntarily provide to us.
14. Does myutils.me show advertisements or use analytics tools?
Yes. myutils.me may display third-party advertisements (such as Google AdSense) on certain pages, and uses standard analytics and diagnostics tools (such as Google Analytics, Microsoft Clarity, and Sentry) to understand usage, improve the product, and monitor reliability. These services may process anonymized usage data as described in our Privacy Policy.
15. What if the data shown is incorrect or does not match my records?
myutils.me displays your tax data exactly as returned by the official income tax portal and does not claim any guarantee or responsibility for its accuracy, completeness, or timeliness. If you notice any errors, mismatches, or outdated information, kindly re-sync your profile from the dashboard or verify the data directly on the official income tax portal, which remains the authoritative source of truth.
16. What other free tools and citizen utilities are available on myutils.me?
In addition to multi-PAN tax tracking, myutils.me provides free, standalone public utilities including our e-Aadhaar Digital Signature Verifier (/aadhaar) and our Special Intensive Revision (SIR) Electoral Roll Search (/sir). Both utilities are 100% free and require no account registration.
17. How does the e-Aadhaar Digital Signature Verifier work, and is my PDF uploaded to your servers?
Our e-Aadhaar Digital Signature Verifier operates 100% in your browser using client-side cryptography (WebAssembly and Web Crypto APIs). Your PDF file and password never leave your device and are never uploaded, stored, or transmitted to any server. It parses the embedded PKI cryptographic signature against official India PKI / CCA root certificates, validates authenticity, converts the yellow question mark (?) into an official green tick mark (✔), and produces a clean, print-ready document for passport, banking, and official verification.
18. How does the SIR (Special Intensive Revision) Electoral Roll search work?
The SIR search tool allows you to search published draft and final electoral rolls by selecting your State and entering your 10-character EPIC (Voter ID) number, or browsing by District and Assembly Constituency. It identifies your exact Polling Station (part number) and booth serial number, and allows you to view or download the official published voter list PDF.